View of the Lake of Zurich


Do you feel misunderstood or cannot understand a decision? If direct communication with us does not help, our FINOS ombudsman's office offers you independent and neutral help in any disputes about legal claims. It can advise you and examine your request. Information on any administrative costs associated with mediation procedures can be found on the FINOS website.

Finanzombudsstelle Schweiz (FINOS)
Talstrasse 20
8001 Zürich
T: +41 44 552 08 00